GMP99 Privacy Policy – Malaysian Player Data Protection

1. Introduction & Scope of Privacy Policy

At gmp99, we understand that privacy is more than just a word in an official document. It is a fundamental right of every individual — including every online casino player in Malaysia who entrusts their information to us when registering and playing on the gmp99 platform.

This Privacy Policy is effective from 1 January 2026 and applies to all individuals who register an account with gmp99, use any of our services, or simply browse gmp99.site. It supersedes all previous versions of the Privacy Policy.

This document is written in plain, easy-to-understand language — not convoluted legal jargon. We want you to genuinely understand what happens to your data, not just click "accept" without reading. If any part is unclear, don't hesitate to reach out to the gmp99 support team via live chat.

This policy covers all personal data collected through the gmp99 platform, including the registration process, gaming activity, financial transactions in Malaysian Ringgit (MYR), customer support interactions, and technical usage of the platform.

2. Information We Collect at GMP99

Gmp99 collects two main types of data: information you provide directly, and data collected automatically as you use our platform.

Data You Provide Directly:

• Registration Data: Full name, date of birth, email address, Malaysian phone number, username, and password when you create a gmp99 account.
• KYC (Know Your Customer) Data: A copy of your Malaysian identity card (MyKad), driving licence, or passport; a selfie with the document; and proof of your current residential address.
• Financial Data: Payment account details (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX Maybank2u, CIMB Clicks) registered for deposit and withdrawal purposes in MYR. gmp99 does not store full credit card numbers or bank account details — we only retain the information necessary to verify account ownership.
• Communications: Records of conversations with the gmp99 customer support team, including complaints, enquiries, and feedback submitted to us.

Automatically Collected Data:

• Technical Data: IP address, browser type and version, operating system, device type (phone, tablet, or computer), screen resolution, and language settings.
• Usage Data: Pages visited on gmp99, time of visit, links clicked, navigation sequence, and time spent on each page.
• Gaming Data: Records of all gaming sessions, including games played (slots, live casino baccarat, live matches, jackpot), bet amounts, wins and losses, session duration, and bonus usage.
• Cookie Data: Information collected through cookies and similar tracking technologies. See Section 8 for more details.

3. How GMP99 Uses Your Data

Every piece of data we collect serves a specific purpose. gmp99 does not collect data for the sake of it. The following are the primary purposes for which your data is used:

Gmp99 will not use your data for any purpose other than those listed above without first obtaining your explicit consent. If you are receiving marketing communications from gmp99 and no longer wish to do so, you can unsubscribe at any time via the link provided in each email, or by contacting our customer support.

4. Legal Basis for Data Processing

Every instance of personal data processing by gmp99 is grounded in a valid legal basis. In Malaysia, personal data protection is governed by the Personal Data Protection Act 2010 (PDPA). gmp99 operates in compliance with PDPA requirements and ensures all data processing has a clear legal justification.

• Contract Performance: Processing necessary to fulfil the agreement between you and gmp99 — such as opening an account, processing deposits/withdrawals, and providing games.
• Legitimate Interest: Processing for fraud prevention, platform security, and service improvement purposes that does not infringe on your fundamental rights.
• Legal Compliance: Processing required to comply with legal obligations, including anti-money laundering (AML) and KYC requirements.
• Consent: Processing based on the explicit consent you have provided — such as receiving marketing communications from gmp99. You may withdraw this consent at any time.

5. Sharing Data with Third Parties

Gmp99 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. This is our absolute commitment to all gmp99 members in Malaysia.

However, in the course of operating the platform, gmp99 may need to share your data with the following limited categories of third parties, and only to the extent necessary for the stated purposes:

• Game Providers: Companies such as Microgaming, NetEnt, Playtech, Pragmatic Play, and Evolution Gaming require certain technical data to deliver their games. They do not have access to your full financial information.
• Payment Processors: Payment service providers (Touch 'n Go, GrabPay, DuitNow, FPX, Boost, ShopeePay) require relevant data to process transactions in MYR. All payment processors are subject to Bank Negara Malaysia regulations.
• KYC Service Providers: Identity verification companies that assist gmp99 in carrying out the KYC process required for legal compliance.
• Legal Authority: The police, judiciary, or Malaysian regulatory authorities where required by law or court order.
• Professional Advisor: Lawyers, accountants, or auditors bound by strict professional confidentiality obligations.

6. Data Security Measures at GMP99

Protecting your personal data is more than a legal obligation for gmp99 — it is a core part of who we are as a platform trusted by Malaysian players. We continuously invest in security infrastructure to ensure your data remains safe at all times.

• 256-bit SSL Encryption: All communications between your browser and gmp99's servers are encrypted using 256-bit SSL. This means that even if someone were to intercept the connection, they would not be able to read its contents.
• Encrypted Password Storage: Your gmp99 account password is never stored in plain text. We use strong hashing algorithms to keep your password secure, even in the unlikely event of a data breach.
• Two-Factor Authentication (2FA): gmp99 members can enable 2FA for added protection. Even if your password is compromised, a third party would still need the OTP code from your phone to log in.
• 24/7 Security Monitoring: gmp99's automated monitoring systems operate around the clock to detect unauthorized access, suspicious activity patterns, and attempted security breaches.
• Internal Access Controls: Only gmp99 staff who require access to specific data to perform their duties are permitted to do so. All access is logged and monitored.
• Regular Security Audits: gmp99 conducts regular security assessments to identify and address potential vulnerabilities before they can be exploited.

While we take every reasonable measure to protect your data, no system is one hundred percent foolproof. You also play an important role by keeping your password confidential, avoiding public devices when logging in to your gmp99 account, and notifying us promptly if you suspect any unauthorized access.

7. Data Retention

Gmp99 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable Malaysian law. The following is a general guide to our data retention periods:

Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to you personally. Anonymised data may be retained indefinitely for analytics and gmp99 platform improvement purposes, as it no longer constitutes personal data.

8. GMP99 Cookie Policy

Cookies are small data files stored on your device when you visit gmp99.site. We use several types of cookies to ensure the platform runs smoothly and to deliver a better experience for you.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the gmp99 platform. Optional cookies can be turned off without significantly impacting your gaming experience.

9. Your Rights as a GMP99 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by gmp99. We fully respect and facilitate the exercise of these rights.

To exercise any of the rights above, contact gmp99's privacy team by email at support@gmp99.site with the subject line "Privacy Rights Request". Please include your full name, gmp99 username, and the right you wish to exercise. We will process your request within 30 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority.

10. Children's Data

Gmp99 is a platform intended solely for users aged 18 and above. We do not knowingly collect or store any personal data from individuals under the age of 18.

All registrations on gmp99 require age verification, and our KYC process is designed to detect and reject applications from underage individuals. If gmp99 discovers that personal data from a minor has been collected inadvertently, we will delete that data immediately and close the associated account.

If you are a parent or guardian who believes your child may have registered an account on gmp99 without your knowledge, please contact us immediately at support@gmp99.site. We will investigate and take appropriate action promptly.

11. Amendments to This Privacy Policy

Gmp99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in how we handle data, applicable legal requirements, or evolving industry practices. The "Updated" date at the top of this page will always reflect the date of the most recent amendment.

For material changes — those that significantly affect how we collect or use your personal data — gmp99 will provide notice via:

• In-platform notifications on gmp99 while logged in
• Email to the address registered to your account
• A clear update notice on this page

For non-material amendments (such as language corrections or clarifications that do not alter the meaning), we may not send a separate notification. It is your responsibility to review this page periodically. Your continued use of the gmp99 platform after any amendment takes effect constitutes your acceptance of the updated policy.

If you do not agree with any amendments to this Privacy Policy, you may choose to close your gmp99 account. Any eligible balance will be returned to you in accordance with the standard withdrawal procedure.

12. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way gmp99 handles your personal data, we encourage you to get in touch. We take every privacy enquiry seriously and are committed to providing clear, helpful responses.

Gmp99's customer support team is available in Bahasa Malaysia 24 hours a day, 7 days a week. For sensitive privacy matters or formal data rights requests, we recommend using the email channel for better record-keeping and confidentiality.